FAQs

Frequently Asked Questions:

How can we contact you? You can reach us at naturesorganikcart@gmail.com for any inquiries or assistance.

Or Contact Us at: +91 9878975805

What are the modes of shipping? We primarily ship through DTDC, Delhivery, XpressBees, Bluedart, and Ekart for most orders. For areas unserviceable by these carriers, we use INDIA POST.

Do you ship internationally? No, we currently do not ship orders internationally.

How long does it take to receive my package? Packages delivered within India typically take 3-5 working days from the order placement date.

Can I exchange or return purchased products? We offer replacements for products damaged during shipment (spillage or breakage). Physical damages like dents or scratches are eligible for refunds, exchanges, or returns. Cancellation refunds are processed via the original payment method.

How to track my order? We provide tracking details via email or through our website's tracking page.

How can I return my order? For damaged products, return the item in its original packaging with intact tags, provide the shipment receipt, and we'll refund the courier amount to your Bank account or other payment methods. Please visit our Return & Refund Policy for full information.

Are your products natural? Our products and ingredients are sourced from pesticide-free tribal valleys, ensuring natural purity and effectiveness.

How to test for sensitivity or allergy? Apply a small amount of the product to a test area (inner elbow, wrist, or behind ear) and wait 24 hours for any allergic reactions like redness, inflammation, or itching before regular use.

Do you offer Cash on Delivery? Yes, we offer free Cash on Delivery (COD) services within India.

What are the different modes of payment accepted? We accept Debit Cards, Credit Cards, Paytm, Amazon Pay, Phone Pay, BHIM/UPI wallets, and other specified payment apps to confirm orders on our website.